I had the same problem numpteen times with them they are really crap. I ended up going with elephant for my Type R for the first year and now im with Churchill. I was 22 when I first insured my Type R with 1 years no claims and I paid £850 a year now im 23 i pay £800 a year
were cheap on the slivia then it went up on the starlet 250 pounds over tho its a much lower group then they tryed to charge me 3 times what i was paying a month ,took about 2 hours on the fone to sort this out to fine they over chaged me as i said from the start then i asked to cancel it they told me i would have to pay 200 pounds to do so . il not be renewing with them again steer clear imo
Never had a problem with them.
Under 25 and i couldnt find anywhere remotley close to there price.
But i do live in the middle of no where, which helps loads!
Big city's dont help.