for those interested this was his reply;
Hi Tom,
The phone was described as used and in full working order hence the reason why in very good condition, I would have described the iPhone as good as new if there were no marks on it.
If you are still adamant on a refund, I will only do so upon return of the product and yourself covering the p&p charges obviously.
I am sorry it has come to this but will endeavour to resolve this amicably
Regards
- titanic_ian
my reply to that;
Sorry I will not return the iphone before a full refund is issued as this is not the way it would be done If we were to go through ebays resolution centre. If I send it back I am then without a phone and without my money, this leaves me pretty vulnerable. Im happy to cover the costs of the returning post and packaging and will send special delivery as you did to me. The phones condition is at most at 'working', an example would be a car of very good condition would work and wouldnt have the paint all scratched. Likewise applys. Nothing personal obviously, we shall agree to disagree. If you would be more comfortable going through the resolution centre to make you safer with regards to ensuring im not a scammer etc Ide be more than happy to do so, and have no problem leaving you good feedback should everything run smoothly. Youve been more than reasonable, Im just not happy with the item itself, not your service as a seller.
thanks, tom.
guy seems reasonable, sure ile have no probs getting dosh back
I know this is tedious but I also know some of you guys are really clued up on this sort of stuff so figured was worth posting. I bought an Iphone on ebay for my girlfriend for christmas, whilst im aware this is a little risk I thought I was pretty careful, bought one that wasnt the cheapest going and from a guy with 100% feedback.
this is the ad;
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=220704850110&ssPageName=STRK:MEWNX:IT
main point being;
iPhone 3G 16gb
In very good condition. Only selling as upgraded to iPhone 4.
On O2 network (no sim included)
Includes charger and headphones
Any questions please don't hesitate to ask
now Im being a little fussy, but I turnt over 230 of hard earned. these are pics of the phone when I recieved it;
you cant see every scratch in these photos, but really, would you consider this in very good condition? its clearly never seen a screen protector or case in its life. Ive asked for money back in a pretty civil way, but straight to the point;
Hello ian.
After advice I am asking for a full refund for the iphone.
The iphone was sold under the description of 'very good condition' this is not true and the item is infact in very bad cosmetic condition. I am sure this can be resolved but am also to advise you that if we come to a dissagreement or you fail to reply to this message I will open a case in the resolution centre to help.
many thanks, tom.
would you say Im right? and also if he refuses do I have a leg to stand on?