i got mine mapped there not so long ago, went up there and they didnt have the cable to map it (2 hour drive away) waited around all day since 8 in the morning, for them to tell me at 5 they couldnt do it (not happy at all!). they offered to map it free so went back on another day, another 2 hour drive eachway, and waited around all day again, matt is a good bloke, luke mapped mine but he spent say 40 mins doing it and that was it, not very long in my opinion, not sure if he rushed it because it was a free map but didnt seem very long to me. i rang up to check some information on the tune when i got home, 3 times on different occasions and never got a callback despite them saying they would get back to me! they are knowledgeable and good at what they do, but seem to lack good customer service and aftersales. dont think i would use them again, but fair enuf they did offer me a free map which was nice of them. give them a go if they are near you, wouldnt have been so much hassle if i lived closer but hey ho.
they are also really cheap which is a bonus, other mappers seem to charge and arm and a leg these days, although they probably spend more time fine tuning the map than what AFR did on mine.