ebay problems
- Thread starter lanxter
- Start date
right well the pictures have arrived and i still dont have a clue lol
These are the pic of the wheels. i have taken a pic of a wheels with out the coller and one with the coller. i have taken front and back pics and also so a pic of one of the holes how they look. i have also sent the pic's to rob at minisport and he has said the wheel is no use at all now missing the collers plus the holes are worn as well as you can see in the last pic.
Cheers
pic 1. with out coller
pic 2. with coller
pic 3. with out coller rear
pic 4. with coller rear
pic 5. worn hole's on wheel
These are the pic of the wheels. i have taken a pic of a wheels with out the coller and one with the coller. i have taken front and back pics and also so a pic of one of the holes how they look. i have also sent the pic's to rob at minisport and he has said the wheel is no use at all now missing the collers plus the holes are worn as well as you can see in the last pic.
Cheers
pic 1. with out coller
pic 2. with coller
pic 3. with out coller rear
pic 4. with coller rear
pic 5. worn hole's on wheel
heres a link to item incase anyone wants a look at it listed
http://cgi.ebay.co.uk/ws/eBayISAPI....m=270160842221&ssPageName=STRK:MESO:IT&ih=017
http://cgi.ebay.co.uk/ws/eBayISAPI....m=270160842221&ssPageName=STRK:MESO:IT&ih=017
TD04_5EFTE
Member +
Are collars not on the axles or hubs?? or am i thinking about someit different cause i know there is a locking collar on the axle or hub, never heard of a collar on a wheel before.
Mind you i know model aeroplanes use collars on their wheels to stop it riding up the curve and putting drag on the wheels but even at that their fitted to the axle.
Weird how he says other nuts will fit, reckon he's using the wrong nuts.
Mind you i know model aeroplanes use collars on their wheels to stop it riding up the curve and putting drag on the wheels but even at that their fitted to the axle.
Weird how he says other nuts will fit, reckon he's using the wrong nuts.
nothing apart from will i post to blackpool and will i end early.
which i said id post to blackpool and bidding goes to end.
anyone get any idea what the process is with ebay?
i know what the guy is saying as rob pointed it out hes saying one hole is bigger than the other on the wheel but if you look at the pics in the add all the wheels are fine which means he must have damaged it fitting it
which i said id post to blackpool and bidding goes to end.
anyone get any idea what the process is with ebay?
i know what the guy is saying as rob pointed it out hes saying one hole is bigger than the other on the wheel but if you look at the pics in the add all the wheels are fine which means he must have damaged it fitting it
TD04_5EFTE
Member +
lol point him here
http://www.tyres-online.co.uk/techinfo/alloy.asp
Just noticed your ebay link and everything looks perfect and a proper ad so he must have damaged the item upon fitting and trying to get his money back.
http://www.tyres-online.co.uk/techinfo/alloy.asp
Just noticed your ebay link and everything looks perfect and a proper ad so he must have damaged the item upon fitting and trying to get his money back.
Dave.
Member +
Bell. End.
Wouldn't worry about it too much, just make sure ALL the money in your paypal account is gone - tranferred to bank account and that you remove ANY cards from it (so they have no way of getting money from you) - even cancel the card you were using with them.
Then even if he does winge - they can't get any money from you.
Oh and, if you didn't use paypal, tell him to stick all 4 wheels up his arse
Wouldn't worry about it too much, just make sure ALL the money in your paypal account is gone - tranferred to bank account and that you remove ANY cards from it (so they have no way of getting money from you) - even cancel the card you were using with them.
Then even if he does winge - they can't get any money from you.
Oh and, if you didn't use paypal, tell him to stick all 4 wheels up his arse
thanks for that guys ive removed my stuff from paypal and going to cancel my card this week.
ive just had a reply from ebay who stated
Hello Mark,
Thank you for your email regarding your concern with buyer "*****"
who is asking for a full refund for the alloy wheels (item 270160842221)
they've purchased as they claimed that they are not working well when
you had sold it in good faith. I appreciate the chance to assist you.
I certainly understand your situation and I am eager to sort things out
for you, unfortunately, situations such as these are considered by eBay
as a member-to-member conflict, which users should resolve between
themselves.
The limitations on our responsibility are explained in detail in our
User Agreement, under the heading "Liability". To read our User
Agreement, copy the following link into a new browser window:
<http://pages.ebay.co.uk/help/policies/user-agreement.html>
Mark, my capacity to help is limited to the rules stated above that we
strictly adhere although I sincerely would like to help solve this issue
for you. Rest assured that incidents such as this were taken into
account and being studied to protect honest members against fraudulent
users.
Moreover, please keep in mind that whether or not you send your buyer a
refund is entirely dependent upon whether or not you have a return
policy in your listing, and whether you choose to honour that policy.
eBay is not involved in transactions between buyers and sellers and
therefore is not responsible for issuing refunds or item replacement.
I'm afraid that we cannot take sides in a dispute or communicate with
your buyer on your behalf. The way in which you and the buyer deal with
this situation is really a matter of your own discretion.
Thus, in cases such as these, I strongly encourage you to talk to your
buyer through phone and simply discuss this matter with them. A simple
conversation may help in working out a solution that will satisfy you
both.
Here's how to request your buyer's email address and phone number:
1. Click "Advanced Search" in the top right-hand corner of the eBay
homepage.
2. Click "Find Contact Information".
3. Enter the relevant item number. You can find the item number in My
eBay. Click "Search".
We'll then send you an automatic email with the buyer's contact details.
Please be aware that we'll send them your contact details at the same
time. We feel it maintains trust and fairness on eBay if members are
made aware when other members request their contact information.
I realise this isn't the answer you were looking for. I sincerely hope
this information helps you to resolve this matter directly with your
buyer, Mark.
Kind regards
""
ive just had a reply from ebay who stated
Hello Mark,
Thank you for your email regarding your concern with buyer "*****"
who is asking for a full refund for the alloy wheels (item 270160842221)
they've purchased as they claimed that they are not working well when
you had sold it in good faith. I appreciate the chance to assist you.
I certainly understand your situation and I am eager to sort things out
for you, unfortunately, situations such as these are considered by eBay
as a member-to-member conflict, which users should resolve between
themselves.
The limitations on our responsibility are explained in detail in our
User Agreement, under the heading "Liability". To read our User
Agreement, copy the following link into a new browser window:
<http://pages.ebay.co.uk/help/policies/user-agreement.html>
Mark, my capacity to help is limited to the rules stated above that we
strictly adhere although I sincerely would like to help solve this issue
for you. Rest assured that incidents such as this were taken into
account and being studied to protect honest members against fraudulent
users.
Moreover, please keep in mind that whether or not you send your buyer a
refund is entirely dependent upon whether or not you have a return
policy in your listing, and whether you choose to honour that policy.
eBay is not involved in transactions between buyers and sellers and
therefore is not responsible for issuing refunds or item replacement.
I'm afraid that we cannot take sides in a dispute or communicate with
your buyer on your behalf. The way in which you and the buyer deal with
this situation is really a matter of your own discretion.
Thus, in cases such as these, I strongly encourage you to talk to your
buyer through phone and simply discuss this matter with them. A simple
conversation may help in working out a solution that will satisfy you
both.
Here's how to request your buyer's email address and phone number:
1. Click "Advanced Search" in the top right-hand corner of the eBay
homepage.
2. Click "Find Contact Information".
3. Enter the relevant item number. You can find the item number in My
eBay. Click "Search".
We'll then send you an automatic email with the buyer's contact details.
Please be aware that we'll send them your contact details at the same
time. We feel it maintains trust and fairness on eBay if members are
made aware when other members request their contact information.
I realise this isn't the answer you were looking for. I sincerely hope
this information helps you to resolve this matter directly with your
buyer, Mark.
Kind regards
""
Dave.
Member +
^great, thats exactly what you wanted, however, Paypal are not so forgiving, and tend to take sides - theres a LOT of information about paypal problems (www.paypalsucks.com i'm sure) So make sure they don't have any money they can give back to him....
good result i guess
good result i guess
TD04_5EFTE
Member +
Yeah ebay will take a back seat approach as it's buyer to seller issues, it would be different if it was an ad on ebay or something then they would step in and remove the ad or tell you to amend it.
I'd do what the others suggest, remove all funds and even cancel the card you use on paypal for the moment just so he doesn't start claim proceedings and also point out to him that when the alloys left you they were in good condition and that he must have damaged the wheel when fitting due to over tightening the nuts or using the wrong nuts which have caused damage and therefore it's not your problem for his poor workmanship.
I reckon if you had to agree to a refund you wouldn't get the set of wheels you sent him and he would have a good set of wheels plus a refund in money.
I'd do what the others suggest, remove all funds and even cancel the card you use on paypal for the moment just so he doesn't start claim proceedings and also point out to him that when the alloys left you they were in good condition and that he must have damaged the wheel when fitting due to over tightening the nuts or using the wrong nuts which have caused damage and therefore it's not your problem for his poor workmanship.
I reckon if you had to agree to a refund you wouldn't get the set of wheels you sent him and he would have a good set of wheels plus a refund in money.