little problem with a member

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Mike D EP82

Member +
i dont want to pull him into this if he cant be arsed pm'ing me back thats his problem he'll get named and hope this well help other members out as i would never do this to anyone. iv been bumped by a member on here a while back over a set of quadlamps and a grille. paid £180 an they were smashed. i got nothing back for them. to say the least i wasnt happy. its just unfair to say the least.
 

Matchew

Member +
If you've had no response you might aswell name um, and get in contact with the site staff to try and help resolve things
 

Sean_GT

Member +
Sounds crap to me and from reading your first post im guessing he still has the Cam Cover aswell as your £30:( Sadly sometimes the only way to get a response is to name them, then i guarantee they will be in this thread defending there name in know time and you might even get a resolution.
 

pig666eon

Member +
im afraid shit aways sticks

look i wouldnt want to deal with that type of person and i dont think anybody else here would either

if you had of got the heads up of this person before you bought it you wouldnt have this mess your in now

thats the beauty of name and shame if you dont have some sort of selling standards or even buying standards you will be named and people will stay away
 

Craig

Lifer
Do not publicly name just now Mike, name to the Staff if PayPal do SFA and take it from there. I don't think naming would have much impact on the member responsible. As for his brother... It would impact him, however it is not his beef. I've dealt with him a few times before and never had any problems. As you've rightly stated, you don't want to get him involved.

Open a dispute, if that fails, raise it with the staff. Make sure you keep all correspondance (i.e. PM's/Emails).
 

pig666eon

Member +
Do not publicly name just now Mike, name to the Staff if PayPal do SFA and take it from there. I don't think naming would have much impact on the member responsible. As for his brother... It would impact him, however it is not his beef. I've dealt with him a few times before and never had any problems. As you've rightly stated, you don't want to get him involved.

Open a dispute, if that fails, raise it with the staff. Make sure you keep all correspondance (i.e. PM's/Emails).

what happens in the time that all that goes through someone else gets done in?

there shoud not be someone selling for someone else no?

he clearly had enough time to respond if thats the type of seller he is well then i want nothing to do with him
 

southwalesgt

Member +
I'd name and shame personally. He/she obviously knew the condition of it prior to sending it to you, and poorly packaged it when he did send it resulting in damage in transit. Ok he could say its couriers fault but isnt he really to blame due to inept packaging of something that isnt very tough and could scratch easily!?!

Winds me up when sellers get away with this. Wouldnt be the same if it was purchased from a shop in town. You'd go in get refund, or if not kick off and get a refund in minutes as they dont want a customer goin nuts in the shop. Basically what naming and shaming is - and you find on here theres people breaking cars and sending out hundreds of parts that could be just as crap as the one you bought! :mad:
 

Texx

Super Moderator
Winds me up when sellers get away with this. Wouldnt be the same if it was purchased from a shop in town. You'd go in get refund, or if not kick off and get a refund in minutes as they dont want a customer goin nuts in the shop. Basically what naming and shaming is - and you find on here theres people breaking cars and sending out hundreds of parts that could be just as crap as the one you bought! :mad:

Unfortunately, when it comes to used parts and private sales it's a case of 'buyer beware'. As the buyer you need to be 100% sure what you are buying is in the condition you expect as your not buying from a shop, there is no warranty or money back guarantee. You can try and sue the seller if you can prove they had prior knowledge of any faults or defects that they didn't disclose before the sale, but with a private sale that's difficult to prove and is it really worth the hassle over a small amount of money.

I'm not defending anyone here, I never like to see anyone get ripped off, but in these situations the buyer also needs to take some responsibility. In this case requesting some clear photos of the item for sale from the seller before making your decision and agreeing to buy may have indicated these issues with the item and avoided this situation. One persons judgement of good condition could be another ones judgement of poor condition, taking the sellers word for it won't always give you what you want.

Publicly naming and shaming the seller really isn't the answer, if you do that your likely to burn your bridges and lose any chance of cooperation from the seller.

Did you sign for the item when it arrived? If not, the seller has no proof of delivery so I would file a PayPal dispute on the grounds that the item was not received and see where that get's you. If you do not get any final resolution from this then as Dylan suggested, the selling member may be banned from the site.
 

Mike D EP82

Member +
Unfortunately, when it comes to used parts and private sales it's a case of 'buyer beware'. As the buyer you need to be 100% sure what you are buying is in the condition you expect as your not buying from a shop, there is no warranty or money back guarantee. You can try and sue the seller if you can prove they had prior knowledge of any faults or defects that they didn't disclose before the sale, but with a private sale that's difficult to prove and is it really worth the hassle over a small amount of money.

I'm not defending anyone here, I never like to see anyone get ripped off, but in these situations the buyer also needs to take some responsibility. In this case requesting some clear photos of the item for sale from the seller before making your decision and agreeing to buy may have indicated these issues with the item and avoided this situation. One persons judgement of good condition could be another ones judgement of poor condition, taking the sellers word for it won't always give you what you want.

Publicly naming and shaming the seller really isn't the answer, if you do that your likely to burn your bridges and lose any chance of cooperation from the seller.

Did you sign for the item when it arrived? If not, the seller has no proof of delivery so I would file a PayPal dispute on the grounds that the item was not received and see where that get's you. If you do not get any final resolution from this then as Dylan suggested, the selling member may be banned from the site.

the seller knew i had received it as i pm's him as soon as i received it to say i wasnt happy. he said he'd refund if i send it back or drop the price if i kept it but iv no use for a half burst timing cover. he says theres a crack along the middle of it. the only cracks that were on it when i sent it away were around the mounting bolt holes and also the belt scuff mark and the yellowing. now being a s light as it was and it was heavily packaged into a brake disc box with srunched up newspaper and the original packaging. basically if there is no damage to the box then there wont be any more damage to the cover as its far too light to absorb that sort of impact. i am not expecting to see my money back as there is no respnse and i dont even think he has a glanza/gt anymore so may not have to use this site anyway. :freddy:
 

Craig

Lifer
i opened as dispute and they basically told me to stuff it but if a mod pm's me about it ill let him know.

You'll need to do it yourself mate. Send a PM to Dylan, evidence will be gathered and the whole thing will get discussed in great detail in the Staff Forum until a decision is reached. Either way, if he is not willing to refund, he at least needs to send it to you again. As it stands, you have no item and he has your cash.
 

Texx

Super Moderator
the seller knew i had received it as i pm's him as soon as i received it to say i wasnt happy.

That's not proof of delivery though! Anyone could type out some text to read a similar story.

PM a member of staff with all correspondence to and from the seller and PayPal and we will look into it.
 
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Mike D EP82

Member +
That's not proof of delivery though! Anyone could type out some text to read a similar story.

PM a member of staff with all correspondence to and from the seller and PayPal and we will look into it.

thing is though mate i repackaged it and printed out a new label with his address that he sent me. i know its not proof but obviously he knows becasue i told him. tbh it wouldnt surprise me if he doesnt come on the site again anyway. can i send the pm's to you being a moderator?
 

Texx

Super Moderator
thing is though mate i repackaged it and printed out a new label with his address that he sent me. i know its not proof but obviously he knows becasue i told him.

Again, it's not proof of delivery. Only a signed document from the delivering company would provide proof of delivery.


can i send the pm's to you being a moderator?

You can if you like, but the moderators of the for sale section are azerty, madman, GTti and Derek, so it may be better for you to contact one of them or send all of the details to the TGTT admin inbox admin@toyotagtturbo.com

Make sure you include the correspondence with Paypal rejecting a dispute.
 

tayyib

Lifer
I'm the member thats sold him this sps cambelt cover.

i have sold quite a few parts from stripping my car on here. where i've come accross parts which are faulty the buyers have got a complete refund.

this guy is crying about £30. im not a money hungry fucker, if it was faulty i would have refund him.

Ian (dubse7en) bought an engine off me, found the bottom end was stuffed he got a complete refund.

another member on here bought a hks evc3 boost controller and asked for a refund regarding the solenoid being faulty. he got his money back.

If the item was faulty as YOU described why didn't you send it back straight away. The cam cover was packaged properly and sent out to you. not as you described.
 

Mike D EP82

Member +
If the item was faulty as YOU described why didn't you send it back straight away. The cam cover was packaged properly and sent out to you. not as you described.

Iv repeated this 100 times. had difficulty getting to the post office due to work. also sent a pm saying sorry for the delay. its not as if i had described it wrongly. if it was as descirbed i wouldnt have asked for a refund. its my word against yours. but i know im in the right.

i wasnt going to name and shame but he done it to himself. i dont want this to inflict on his brother also as iv bought a few things from him and had nothing but good things to say about him.
 

Mike D EP82

Member +
If the item was faulty as YOU described why didn't you send it back straight away. The cam cover was packaged properly and sent out to you. not as you described.

Iv repeated this 100 times. had difficulty getting to the post office due to work. also sent a pm saying sorry for the delay. its not as if i had described it wrongly. if it was as descirbed i wouldnt have asked for a refund. its my word against yours. but i know im in the right.

i wasnt going to name and shame but he done it to himself. i dont want this to inflict on his brother also as iv bought a few things from him and had nothing but good things to say about him. oh and to add to this i got a nice abusive pm from tayyib. im a PRICK for askign for my money back :confused:
 

madman

Member +
guys if this thread is going to turn into a slagging match don't even go their its not the place for it. As for abusive pm's you can report them as well. If you have any further problems contact a classified mod like texx has outlined
 

Mike D EP82

Member +
guys if this thread is going to turn into a slagging match don't even go their its not the place for it. As for abusive pm's you can report them as well. If you have any further problems contact a classified mod like texx has outlined

its ok mate ill just leave it at that. ill close the thread also to save any more hasstle.
 
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