I need your help! Urgently re paypal claim re engine splash guards/mudguards

M

mad_max926

Member +
Hi people,

I sold some splash guards or plastic trays that fit under the engine on a glanza v to some guy on ebay.

They were listed as being for glanza v

He has put in a claim claiming that the splash guards do not match the ones on his car, now i have been told that the splash guards are the same on all years and models with ep91 chassis code, can anyone confirm this and does anyone know a way how i can prove the splash guards are for a glanza v they were removed from my old car. :homer:

has anyone had a similar experience on ebay who is likely to win ?
 
Crazy_eyes

Crazy_eyes

Member +
There all the same i belive

in my experiance with Ebay they always decide in the buyers favour rather than the sellers,

Hope something comes along to rival it soon as there customer service is crap
 
9

96v

Member +
not that I can help with regards to wether all splash guards are the same, but I had a guy who I sold a rowing machine to, delivered it to his house and he gave me awesome feedback etc then a couple of weeks later claimed it didnt work, opened a case, I lost even though it was blatantly obvious it was him that broke it, he had to get the rower back to me and provide the tracking details to ebay so they know it had been delivered and they could give him the refund, something happened in that he must of not done something and he ran outa time, ebay closed the case and I kept the money :D

This can always happen if worst came to worst but fight your corner mate, if your dead certain your right and other people can confirm you are you should be fine :)
 
M

mad_max926

Member +
cheers for your replys anyway i can prove to ebay the splash guards are removed from a glanza v and that its correctly listed.

can anyone confirm wether automatics run the same splash guards
 
L

laskt9

Member +
Send them a link to this thread and take a pic of the car it came off of. Doubtful you'll get your money back. Generally goes to buyer unfortunately

Sent from my SGH-I927 using Tapatalk 2
 
Texx

Texx

Super Moderator
The item is as described, I can't see any reason why a PayPal/Ebay dispute would end in his favour. I've paid more for a sandwich than what that buyer paid for those splash guards, what a muppet!

If it helps I can get you a screen dump from the EPC showing the PNC diagram and part number for the splash guards, can also get you an model application list for that part number.
 
M

mad_max926

Member +
texx if you would be kind enough to do that for me that would be hugely appreciated i have linked this thread to the dispute
thank you
 
Texx

Texx

Super Moderator
1-3.jpg


2-3.jpg



Japanese Import models
japanesemodels.jpg



European Market models
europeanmodels.jpg



The above shows the part number for the right hand section, but it's the same story for the left hand section.
 
M

mad_max926

Member +
Customer Support has refunded the buyer and the case is closed.

16 Oct, 2012 at 09:46






















Customer Support comments:

'eBay has decided to refund the buyer. You are not required to reimburse the buyer or eBay, and this case will not be counted in your seller performance evaluation.'




Final decision:

You were not found at fault.




Transaction information:

We've removed the hold on this PayPal transaction. View PayPal transaction

above is the message i recieved from ebay, i esculated to a claim this morining as the buyer had stopped responding it would seem ebay has paid this liar and i havekept my money? however im still slightly confused, i cant believe this runt got his money back and gets to keep the splash guards and ebay pays for it? ebay has tons of money however angry this guy gets to keep money and spash guards
 
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