gv1.3
Admin
Hi all,
the Admin inbox is currently overflowing with email. If you have mailed us please do not think your email has vanished it is in the queue and we are getting through all correspondence as quickly as we can.
Currently we aware that we have mails regarding the below to reply to:
-Trader applications and application updates
-User Registration queries
-TGTT competition winners who are awaiting prizes
-Face of TGTT photos
-General mails
We have seen a surge in mail recently and with a decrease in available time to staff the site our response times have gone from hours (where we used to be and want to be) to days and now weeks and in some cases months. We have received close to 4000 emails in the past couple of months.
We are working on measures to decrease response times and should have these implemented soon.
This thread is to inform you that your mail has not fallen in to a black hole and we will be following up with you as soon as we possibly can.
Regards,
Dylan
the Admin inbox is currently overflowing with email. If you have mailed us please do not think your email has vanished it is in the queue and we are getting through all correspondence as quickly as we can.
Currently we aware that we have mails regarding the below to reply to:
-Trader applications and application updates
-User Registration queries
-TGTT competition winners who are awaiting prizes
-Face of TGTT photos
-General mails
We have seen a surge in mail recently and with a decrease in available time to staff the site our response times have gone from hours (where we used to be and want to be) to days and now weeks and in some cases months. We have received close to 4000 emails in the past couple of months.
We are working on measures to decrease response times and should have these implemented soon.
This thread is to inform you that your mail has not fallen in to a black hole and we will be following up with you as soon as we possibly can.
Regards,
Dylan