WallaceGlanza
Member +
Well I didn't think this would ever happen to me but has...
Yesterday I received an email from an ebay seller thanking me for a paypal payment of $226.98 and saying that the processor I had just bought would be sent promptly out to my address... in India.
I first thought this was a phising scam so didn't click any links on the email but opened a new browser and tried to access my paypal but couldn't, my password and all security settings had been changed. I contacted the ebay seller to tell him not to send the processor and then phoned paypal.
At this point the email I had just received and one from the ebay seller magically deleted themselves then as I tried to open my hotmail account from another browser my password wouldn't work there.... then the same happened with my googlemail account.
I then cancelled my online banking so no more money could be taken and got my girlfriend to access my ebay account and change the password there,
I'm now typing this from my girlfriends laptop and have managed to get my googlemail account back and secure and paypal have started an investigation to try and get my money (£200) back.
So I need some advive, how can this have happened in the first place? What can I do to prevent it happening again and what can I do to make sure my computer is completely virus/spyware free as I don't want to do anything on it at the moment until I'm sure its safe.
Its not a nice feeling being robbed and my email accounts all taken from me.
Yesterday I received an email from an ebay seller thanking me for a paypal payment of $226.98 and saying that the processor I had just bought would be sent promptly out to my address... in India.
I first thought this was a phising scam so didn't click any links on the email but opened a new browser and tried to access my paypal but couldn't, my password and all security settings had been changed. I contacted the ebay seller to tell him not to send the processor and then phoned paypal.
At this point the email I had just received and one from the ebay seller magically deleted themselves then as I tried to open my hotmail account from another browser my password wouldn't work there.... then the same happened with my googlemail account.
I then cancelled my online banking so no more money could be taken and got my girlfriend to access my ebay account and change the password there,
I'm now typing this from my girlfriends laptop and have managed to get my googlemail account back and secure and paypal have started an investigation to try and get my money (£200) back.
So I need some advive, how can this have happened in the first place? What can I do to prevent it happening again and what can I do to make sure my computer is completely virus/spyware free as I don't want to do anything on it at the moment until I'm sure its safe.
Its not a nice feeling being robbed and my email accounts all taken from me.