Introduced myself now I thought I’d start a topic about my terrible time with my insurance company. Ok 2 weeks ago I got my car of my mate and shopped around online for car insurance was on comparethemarket.com and I did this now before anyone judges or posts anything READ THE WHOLE POST. I typed in 1st Starlet GT there was another option for Starlet GT Turbo so I tried both of them and noticed was about £20 different in price for whatever reason. Now just out of curiosity I said it was a GLI. The Quotes are below;
STARLET GT = £1,1080
STARLET GT TURBO = £1,1060
STARLET GLI =£ 870
Looking at the difference it’s not even remotely worth the risk for me to even think about insuring it illegally for the sake of £200 give or take. Anyway selected my GT I have confirmation quotes from comparethemarket.com saying about it being a GT and when I got transferred to the company that was cheapest Right Choice filled out everything and it would not complete so I decided to phone them up and by when I phoned them up they instantly knew who I was ect found that a bit weird at the time as was assuming most insurance companies are quite big and thought I would have to give a reference number. Anyone remember speaking the guy on the phone he had to put me on hold because the car was an import and he had to talk to his manager , got back to me and told me their would be a slight increase on the price because of it being an import even tho on their website says we insure imports....
Move forward a couple of days and I checked my bank account and less money has come out that I had expected (was smiling at the time) couple days went past got a email from them with stuff for me to fill out asking if this is correct ect. 1 Huge problem with my policy its insured as a Starlet GLI. Phoned them up instantly to try get this changed told her there was a mistake in my policy would like to get it changed. She said ok ill transfer you to adjustment department. I was on hold for 45 minutes then i hung up. Phoned them up again same women answered she said ok ill transfer you I told her to make sure someone is on the other end and I was on hold for 30 mins so hung up. Tried again the next couple of days exactly same thing happened don’t want to imagine what my Mobile phone bill is like from this. Sent them an email and have the email printed off for evidence I started to Google Right Choice insurance Brokers and it turns out I’m not the only one that can’t get though to these people. And their known for scamming not listening to people incorrect information and try everything to get out of paying out making agreements long term last ect. Judging by their track record I am likely to get a couple of letters from them soon saying they don’t have X information or paperwork back from me yet.
I have not received a certificate of insurance from them I check the MIB database and showing car insured but wrongly. What on earth do I do? Currently sent 3 emails to 3 different departments to them no responses. Phoned them up over 6 times been on hold for collective time of over 200 minutes.
I have a car that’s technically not insured
Phone bill though the roof
Terrified to drive the car as I got pulled over many times in my old car for doing absolutely nothing(general checks as they say or random stop).
No way of contacting these people
Can’t cancel my insurance as it though an outsource company that if I was to stop the direct debits would end up with bad credit rating.
I am truly royally Stuffed.
Do I go to the police , some type of compliance comity , go and visit these people when I go back home as their not that far from my parents house but not sure if I would be able to hold my tempa.
Sorry if this is a big read and about grammer spelling ect.
STARLET GT = £1,1080
STARLET GT TURBO = £1,1060
STARLET GLI =£ 870
Looking at the difference it’s not even remotely worth the risk for me to even think about insuring it illegally for the sake of £200 give or take. Anyway selected my GT I have confirmation quotes from comparethemarket.com saying about it being a GT and when I got transferred to the company that was cheapest Right Choice filled out everything and it would not complete so I decided to phone them up and by when I phoned them up they instantly knew who I was ect found that a bit weird at the time as was assuming most insurance companies are quite big and thought I would have to give a reference number. Anyone remember speaking the guy on the phone he had to put me on hold because the car was an import and he had to talk to his manager , got back to me and told me their would be a slight increase on the price because of it being an import even tho on their website says we insure imports....
Move forward a couple of days and I checked my bank account and less money has come out that I had expected (was smiling at the time) couple days went past got a email from them with stuff for me to fill out asking if this is correct ect. 1 Huge problem with my policy its insured as a Starlet GLI. Phoned them up instantly to try get this changed told her there was a mistake in my policy would like to get it changed. She said ok ill transfer you to adjustment department. I was on hold for 45 minutes then i hung up. Phoned them up again same women answered she said ok ill transfer you I told her to make sure someone is on the other end and I was on hold for 30 mins so hung up. Tried again the next couple of days exactly same thing happened don’t want to imagine what my Mobile phone bill is like from this. Sent them an email and have the email printed off for evidence I started to Google Right Choice insurance Brokers and it turns out I’m not the only one that can’t get though to these people. And their known for scamming not listening to people incorrect information and try everything to get out of paying out making agreements long term last ect. Judging by their track record I am likely to get a couple of letters from them soon saying they don’t have X information or paperwork back from me yet.
I have not received a certificate of insurance from them I check the MIB database and showing car insured but wrongly. What on earth do I do? Currently sent 3 emails to 3 different departments to them no responses. Phoned them up over 6 times been on hold for collective time of over 200 minutes.
I have a car that’s technically not insured
Phone bill though the roof
Terrified to drive the car as I got pulled over many times in my old car for doing absolutely nothing(general checks as they say or random stop).
No way of contacting these people
Can’t cancel my insurance as it though an outsource company that if I was to stop the direct debits would end up with bad credit rating.
I am truly royally Stuffed.
Do I go to the police , some type of compliance comity , go and visit these people when I go back home as their not that far from my parents house but not sure if I would be able to hold my tempa.
Sorry if this is a big read and about grammer spelling ect.
