Dane_Bristol
Member +
Hey Guys,
I have spoken to HDI and if anyone is having problems and they want to send it back then i have a claim form that should be filled out and an address for it to be sent back to HDI Headquarters in Australia.
They stand by their products and do not like hearing people having difficulties.
So if anyone does wish to do this, the form will have to be filled out and the unit sent back to them to investigate why it is faulty. Admittedly it is a fair distance to send the unit back and it will take some time to sort out, but if the unit is found to be faulty then it will be replaced. All the units are tested before they are sent out to comply with sales quality compliance so the units should not be causing issues.
Not everyone is having these problems because i have sold at least 35 of these units and lots of being used effectively aswell.
Again i am just a PM away and if i can provide any info i certainly will but in terms of technical stuff it would have to be HDI as they are the creators and have all the techy knowledge to underpin any problems that are occuring.
I have spoken to HDI and if anyone is having problems and they want to send it back then i have a claim form that should be filled out and an address for it to be sent back to HDI Headquarters in Australia.
They stand by their products and do not like hearing people having difficulties.
So if anyone does wish to do this, the form will have to be filled out and the unit sent back to them to investigate why it is faulty. Admittedly it is a fair distance to send the unit back and it will take some time to sort out, but if the unit is found to be faulty then it will be replaced. All the units are tested before they are sent out to comply with sales quality compliance so the units should not be causing issues.
Not everyone is having these problems because i have sold at least 35 of these units and lots of being used effectively aswell.
Again i am just a PM away and if i can provide any info i certainly will but in terms of technical stuff it would have to be HDI as they are the creators and have all the techy knowledge to underpin any problems that are occuring.