Blak_Mamber
Member +
HI all,
Ok, so I purchase an aftermarket JDM ECU from UKSC member back in October 2011 as it was advertised on the site. Paid the guy through paypal (I paid £380 + postage costs and fees which came to £392.19), got the ecu, no worries.
I put the ECU up for sale on here in January 2012 for £400 including delivery, guy buys it, pays by Paypal, sent by royal mail special delivery to Scotland, no worries.
The guy who i sent the parcel to advised me a week or so later that the ECU had still not arrived, even though it was special delivery guaranteed following day by 1pm.
We waited another week or so and it still had no turned up.
Anyway, I keep in touch with the buyer to try and help him out and found out that royal mail have lost the parcel having contacted the tracking customer helpline on the bottom of the proof of delivery receipt.
I put a claim form into royal mail with my original receipt (which states the value @ £400 and the cost of delivery, address of buyer etc.) and also they required proof of the value of the item, which the only thing i had to proove was my credit card statement from back in October and i highlighted the transaction which obviously says 'PAYPAL###' as thats how i originally purchased the item from the guy in UKSC.
I have now got a letter back from Royal Mail saying they need more details, which reads exactly as follows:
~ Proof of purchase for the contents (The statement you have provided shows a payment made on 24th October 2011 to "PAYPAL###" but does not specifiy what was purchased)
~ The reason you were sending the item to Mr. #### (if you sold the item to Mr. ### please provide evidence of the sale
How can i proove the above when this was kind of private selling? Its not like it was on ebay...
I have heard from a mate who works for Llyods TSB who says you can claim back though your bank if you paid by Visa instead of going through the royal mail claiming route.
Need advice please....
Cheers, Lewis
Ok, so I purchase an aftermarket JDM ECU from UKSC member back in October 2011 as it was advertised on the site. Paid the guy through paypal (I paid £380 + postage costs and fees which came to £392.19), got the ecu, no worries.
I put the ECU up for sale on here in January 2012 for £400 including delivery, guy buys it, pays by Paypal, sent by royal mail special delivery to Scotland, no worries.
The guy who i sent the parcel to advised me a week or so later that the ECU had still not arrived, even though it was special delivery guaranteed following day by 1pm.
We waited another week or so and it still had no turned up.
Anyway, I keep in touch with the buyer to try and help him out and found out that royal mail have lost the parcel having contacted the tracking customer helpline on the bottom of the proof of delivery receipt.
I put a claim form into royal mail with my original receipt (which states the value @ £400 and the cost of delivery, address of buyer etc.) and also they required proof of the value of the item, which the only thing i had to proove was my credit card statement from back in October and i highlighted the transaction which obviously says 'PAYPAL###' as thats how i originally purchased the item from the guy in UKSC.
I have now got a letter back from Royal Mail saying they need more details, which reads exactly as follows:
~ Proof of purchase for the contents (The statement you have provided shows a payment made on 24th October 2011 to "PAYPAL###" but does not specifiy what was purchased)
~ The reason you were sending the item to Mr. #### (if you sold the item to Mr. ### please provide evidence of the sale
How can i proove the above when this was kind of private selling? Its not like it was on ebay...
I have heard from a mate who works for Llyods TSB who says you can claim back though your bank if you paid by Visa instead of going through the royal mail claiming route.
Need advice please....
Cheers, Lewis
